I have found that in the Enterprise environment Office can be difficult with files being loaded from network drives. The issue can produce a range errors but essentially files just do not load in any off applications.
The solution is quite simple though:
Just Remove:-
– C:\Users\%User Folder%\AppData\Local\Microsoft\Office
– C:\Users\%User Folder%\AppData\Roaming\Microsoft\Office\
Or rename:-
– C:\Users\%User Folder%\AppData\Local\Microsoft\Office1
– C:\Users\%User Folder%\AppData\Roaming\Microsoft\Office1\
By changing the names of these folders it forces Office to recreate the app data folders fixing the cause of the issue.
